APP SUPPORT
Riichi Log Support
Support, purchase help, and frequently asked questions for Riichi Log.
App: Riichi Log
Support email: aslanto152@gmail.com
English
Riichi Log tracks scores and match records for in-person riichi mahjong.
For support, bug reports, purchase issues, or feature suggestions, contact:
Email: aslanto152@gmail.com
Free features
The free version includes:
- Player creation and management
- Live riichi mahjong score tracking
- Saved match results and complete match history
- Deleting individual saved match records
- Standard player records and statistics
- Basic player stats share cards
- Up to 5 successful tenpai queries per local calendar day
Riichi Log Pro
Riichi Log Pro is a one-time, non-consumable purchase. It is not a subscription.
Pro unlocks:
- Manual entry of completed matches and editing saved match records
- Advanced player trends and performance analytics
- Hand-by-hand review for supported saved matches
- Pro analysis share cards
- Unlimited tenpai queries
Frequently asked questions
How do I restore Pro?
Open Riichi Log, enter the Pro page, and select Restore Purchases.
You must use the same App Store or Google Play account that originally purchased Pro.
Will restoring Pro restore my match history?
No. Restoring a purchase only restores access to Pro features.
On iPhone and iPad, match history and player data can be restored separately if you previously created a manual backup from Settings > Data > iCloud Backup while using the same Apple Account.
How does iCloud Backup work?
Open Settings > Data > iCloud Backup, then choose Back Up Now. Riichi Log keeps up to three backups in your private iCloud database. It does not continuously sync changes.
Restoring completely replaces the local players, history, drafts, and unfinished match on the current device. Riichi Log creates a local recovery point before replacing the database.
Why does an older match not have hand-by-hand review?
Detailed review requires hand data saved by a version of Riichi Log that supports advanced tracking. Older records may contain only the final match result.
How does the free tenpai-query limit work?
The free version includes 5 successful tenpai queries per local calendar day. The count resets on the next local day.
Riichi Log Pro removes this limit.
How do I delete my data?
You can:
- Delete saved players from the player-management screen
- Clear saved match history and the player records calculated from it
- Delete all Riichi Log iCloud backups from Settings > Data > iCloud Backup
- Uninstall Riichi Log or clear its storage through your device settings
What should I include in a bug report?
Please include:
- Riichi Log version number
- Device model
- iOS or Android version
- Steps that reproduce the problem
- What you expected to happen
- What happened instead
- Screenshots, if available
繁體中文
Riichi Log 支援
Riichi Log 是一款用於實體日式麻將對局的記分與紀錄 App。
如要查詢使用方法、回報問題、處理購買問題或提出功能建議，請聯絡：
電子郵件： aslanto152@gmail.com
免費功能
免費版包括：
- 建立及管理玩家
- 即時日麻對局記分
- 儲存對局結果及完整歷史紀錄
- 刪除個別已儲存的對局紀錄
- 基本玩家紀錄及統計
- 基本玩家戰績分享圖
- 每個本地曆日最多 5 次成功聽牌查詢
Riichi Log Pro
Riichi Log Pro 是一次性買斷式購買項目，並非訂閱。
Pro 解鎖以下功能：
- 手動補錄已完成的對局及修改已儲存的對局紀錄
- 進階玩家走勢及表現分析
- 支援對局的逐局回顧
- Pro 分析分享圖
- 無限聽牌查詢
常見問題
如何恢復 Pro？
開啟 Riichi Log，進入 Pro 頁面，再選擇「恢復購買」。
你必須使用原本購買 Pro 的 App Store 或 Google Play 帳戶。
恢復 Pro 是否會同時還原對局歷史？
不會。恢復購買只會恢復 Pro 功能的使用權。
在 iPhone 及 iPad 上，如果你之前以同一 Apple Account 在「設定 > 資料 > iCloud 備份」建立過手動備份，就可以另外還原對局歷史及玩家資料。
iCloud 備份如何運作？
開啟「設定 > 資料 > iCloud 備份」，再選擇「立即備份」。Riichi Log 會在你的私人 iCloud 資料庫中保留最多三份備份，不會持續同步變更。
還原會完整取代目前裝置的本機玩家、歷史、草稿及未完成對局。Riichi Log 會在取代資料庫前建立本機復原點。
為什麼較舊的對局沒有逐局回顧？
詳細回顧需要由支援進階追蹤的 Riichi Log 版本儲存逐局資料。較舊的紀錄可能只包含最終對局結果。
免費聽牌查詢次數如何計算？
免費版在每個本地曆日提供 5 次成功聽牌查詢，次數會在下一個本地曆日重設。
Riichi Log Pro 不設此限制。
如何刪除資料？
你可以：
- 在玩家管理頁面刪除已儲存玩家
- 清除已儲存的對局歷史，以及由該歷史計算的玩家紀錄
- 在「設定 > 資料 > iCloud 備份」刪除所有 Riichi Log iCloud 備份
- 卸載 Riichi Log，或透過裝置設定清除 App 儲存空間
回報問題時應提供甚麼資料？
建議提供：
- Riichi Log 版本
- 裝置型號
- iOS 或 Android 版本
- 重現問題的步驟
- 預期結果
- 實際結果
- 截圖（如有）